Shipping Policy
Free Shipping
Free shipping on all orders over US$45. For orders below US$45, a shipping fee applies and varies by destination country.
Handling Time
In-stock items are dispatched within 24 hours of order confirmation. During peak seasons or promotions, handling time may take up to 7 days.
Shipping Methods & Delivery Time
- Express (DHL / FedEx / UPS): 3-7 working days
- Air freight: 7-15 working days
- Sea freight: 15-30 working days (for bulk orders)
Tracking
A tracking number is provided for every order. You can track your package on 17TRACK or via our Track Order page.
Customs & Duties
Customers are responsible for any customs duties or import taxes applied in their country, unless otherwise agreed (e.g., DDP orders).